When Technology Gets Confusing, We Want To Serve You

Sometimes, no matter how easy we try to make it, technology gets complicated. We know that and we want to be there to help you though every issue. No system is easy to everybody. But, we look forward to hearing about ways we can keep making it easier.

Online Support Center

Get answers in the blink of an eye with our online database of answers to every possible question about our system. Look through documentation, tutorials, and walk-throughs of our platform.

Live Messaging System

If you don’t find the answers you need in the Online Support Center, chat online with a live agent through our Live Messaging System. Your questions are queued up and answered within one hour 8am to 5pm E.T.

Per-Incident Telephone Support

Would you rather talk to someone on the phone to help you with your technical support needs? Give us a call. Our Client Experience Specialist answers calls as they are received. Leaving a message in our support extension will trigger a call back.

Live Telephone Training

Let our Client Experience Specialist train you on any part of the system in our one-hour focused live training sessions. Whether it’s just you or a room full of people, we will walk you through the essentials in our affordable live training sessions.

"I just wanted to let you know what a great person Erik is and how helpful he has been to our ministry. He is extremely responsive, easy to work with, good listening skills and technically competent. He is the perfect technical rep because he has a kind, gentle attitude. Great customer skills. In addition, he is very patient. God has given him that as a gift. It is a pleasure to work with him." - Tru Solutions